“Satisfied customers aren’t good enough….
we want RAVING FANS!”
Anyone who works in the customer service business knows how satisfying it is to receive a good testimonial. Real Estate is definitely a customer service business. In my 30+ years of being a Realtor, I have counseled, mediated, supported, empathisized, laughed with, cried with, and have warmly encorporated my clients into my life. My goal is to create clients for life and I can proudly say the majority of my business comes from referrals from my past clients. I call that success.
Part of how I approach my customers stems from a book I read many years ago called Raving Fans. This book uses a simple and charming story to teach people what a customer really wants. This book changed the way I do business and I continue to run my business with the simple goal to look after my customers, see them as individuals and try to understand their needs.
I am proud to share a few recent testimonials I have received from my Raving Fans…thank you from the bottom of my heart!
“There was a lot at stake for our family moving to Minnesota during our daughters’ critical high school years. Friends of ours not only recommended Woodbury as a great location to move to, they also recommended Steve Mollner with Keller Williams to help us find the right subdivision. It was Steve’s deep knowledge of Woodbury and real estate experience that helped us get into a wonderful home as he led the way to see the transaction through to the closing. Our whole family is now enjoying our new home in a wonderful neighborhood that was a great match for our needs and hopes. A great realtor provides wise counsel, excellent relationship and information resources, and a calm presence through the emotional roller coaster that home buying often becomes. We would recommend you connect with Steve Mollner- a great realtor.”
— Dave & Rachel G., Woodbury, MN (2016)
“He is a true asset to his trade. Easy to speak with and definitely has your best interest in mind. Steve really went the extra mile for us this time. He also attended our closing and was very helpful in making sure that we received the deal we had agreed to. My wife and are grateful. Thank you Steve.”
— Jeff B., New Brighton, MN (2016)
“Steve is prompt, knowledgeable and easy to work with.”
Steve & Julie F., Stillwater, MN (2016)
“Steve was professional, thorough, and always had a positive attitude. He leveraged his deep real estate and housing market expertise to help us sell our home which proved to be a somewhat challenging property in today’s market. Most importantly, Steve is honest and trustworthy, and operates with the utmost integrity. We would absolutely work with Steve again, and we highly recommend him to others.”
— Craig& Linda C., White Bear Lake, MN (2016)
“We really appreciated Steve’s level of professionalism, his responsiveness as well as his fabulous photos & publicity for our property. He truly went the extra mile by helping to tend to our house while it was on the market since we lived out-of-town. We also enjoyed his upbeat personality!”
— Susan P., Woodbury, MN (2016)
“Great! Since I was buying a home by myself I wanted to work with a realtor that I felt comfortable with and who I thought was very knowledgeable. I trusted Steve’s opinion and appreciated his insight as we went through several homes. When it came time to put an offer on a home and negotiate, he was on top of every step and helped me understand how to proceed. I also appreciated his timely communication.’
— Melissa V., South St. Paul, MN (2016)
“Steve is a knowledgeable, personable, professional representative. His communication skills are excellent, and he invokes confidence in his ethical standards through his communications and work product. He is thorough and rapidly gains confidence from clients through these standards. Confidence is so essential in these matters because the properties represent such large sums of money. These types of dealings demand someone capable of handling many details and understanding the needs and wants of people. Steve meets these requirements.”
— Jerry C., Maplewood, MN (2016)
“Steve is an amazing realtor with the highest level of professionalism I have ever experienced. He is thorough and very knowledgable. I would recommend Steve to anyone buying or selling a home.”
— Craig L., Woodbury, MN (2016)
“We very much enjoyed working with Steve. We appreciate all the work he did for us on the sale of our home and the purchase of our new home. He was always available for questions and did a great job making sure our needs were met.”
— Jamie P., Blaine, MN (2016)
“We have had several opportunities to deal with Steve and we find him to be the finest real estate sales man and with his wife real estate team we have ever had the pleasure to engage. No detail goes unnoticed or unattended too. He will go any where or do anything within reason to get the necessary signatures and papers taken care of. We just can’t say enough.”
— Don G., Bloomington, MN (2015)
” I liked working with Steve. Very professional and down to earth. I would tell anybody looking for a home to work with Steve. Good Guy.”
— Mike G., St. Paul, MN (2015)
“Steve is exactly what you are looking for in a realtor. He is not only professional and knowledgeable about this ever changing industry, but he was considerate and engaged and often funny. Steve listened and asked questions relevant to our unique home search. He worked diligently to not only price and market our existing home to perfection but also provided us with a great selection of houses that met our families needs. The process of buying and selling a home can often be stressful and demanding but Steve brought a sense of calm to the process. Everything happened quickly and smoothly and we sold our existing home for more than we thought possible. Keller Williams and specifically Steve Mollner rock this business!”
–Melissa & Sheri., Hudson, WI (2015)
“Steve was fantastic to work with. We moved from Virginia to Minnesota and he worked with us to understand the type of house we were looking for in the neighborhoods we wanted. He also took the time to preview with us, via facetime, several houses before our scheduled house hunting trip. During our trip out here he picked us up, drove us to the houses, toured the neighborhoods with us, and was a constant source of information and laughter. In the end, we found the perfect house that fit all our needs and Steve helped to facilitate the buying process. We were very pleased with him and his work!!”
–Eric & Amanda J., White Bear Lake (2015)
“Absolutely excellent! We will recommend Steve to all our friends and family dealing in real estate. Steve was a great asset to our homebuying experience. He provided us with insight and knowledge that was especially helpful for first time home buyers. We would definitely recommend Steve to anyone thinking about purchasing a new home.”
— Alec J. & Alicia K., Robbinsdale, MN (2015)
“As a first time home buyer, I feel like I was treated no different that any other client. Steve truly helped make this experience as easy as possible. He is very knowledgable and, in my limited experience, he definitely stands out in terms of integrity and patience.”
— Aaron S., Minneapolis, MN (2015)
“My experience was excellent. I thought he did a great job. He was very thoughtful and got back to Me on all my questions. Covered all the bases.”
–Steve B., Cottage Grove, MN (2015)
“We cannot say enough great things about our experience working with Steve. From the first meeting to the closing, he made us feel like a priority and he was always there to walk us through the process. We valued his professional opinion and trusted that he would help us make great decisions. We were pleased with the outcome of the sale of our house and we are ecstatic about our new home purchase. We would definitely recommend Steve to anyone who is looking to buy or sell a home. He is the best!!”
— Matt & Nicole C., Cottage Grove, MN (2014)
“We can’t say enough good about Steve and the positive experience we had selling our house. He is extremely professional, knowledgeable and kept us informed at every step of the way. We highly recommend Steve to anyone wishing to sell their house. You won’t be disappointed in the outcome.”
–Mark & Peggy K., Woodbury (2014)
“Steve was great in giving us advance information on how to prep our home for sale and for what the market was looking for. He knew exactly how to market our home, it was mind boggling to see 30 shows in 15 days. He was great in communicating and keeping us current on how the showings were doing. When there was an issue with the City on water pressure, he was Johnnie on the spot in contacting them and finding ways to get it resolved. He was referred to us, and we would not hesitate to recommend him to anybody who is selling their home. He has great integrity, which was very refreshing in this day and age.”
— Robert & Lori O., North St. Paul (2014)
“Working with Steve Mollner was very good. The whole series of looking to help us decide what we could and did want in our next house was critical for us. We had to come to grips with what floor plans were available and what our budget would allow. Steve is the consummate professional Realtor. He listened to each of our questions and had very open and honest feedback. We are thrilled to have worked with Steve Mollner !”
— Bert & Sheila C., Woodbury (2014)
“Steve handled a very challenging situation with the sale of our home, caused by a life changing event and was very professional and supportive in his approach. We were blessed to have his assistance through the difficult process of a short sale. I look forward to working with Steve in the future.”
–Troy K., Woodbury (2014)
“We have been Steve’s clients for almost 25 years. He is the best . Actually recommended him to our financial advisor today. She has clients who are looking for a good realtor.”
–Ann & Mike T., Woodbury (2014)
“We appreciated your professional manner and attention to details and business at hand. Thanks for taking care of all closing details. We appreciated your personal support because selling a home is a stressful time.”
–Gloria B., Woodbury (2014)
“Steve put us at ease and made it a stress free experience. Steve started working with us right away, he knows the area well and showed us a few homes. Steve was very kind and thoughtful and was there to answer our questions. He had a great attitude and should be an example for other realtors. He also worked very hard in getting us the information we requested for the house. He left us completely satisfied. We definitely recommend Steve as a realtor.”
— Jean J., Circle Pines (2013)
“We had an excellent experience and Steve taught us quite a lot along the way. Steve guided us through every step expertly and with compassion as we faced some challenges along the way.”
— Dawit H., Woodbury (2014)
“My husband and I worked with Steve when we sold our house last summer (2013). We were very satisfied with his work. His advice and comments were very helpful. He is a man of integrity and I have given his name to friends if they decide to put their home up for sale or are looking for a new home. I would call him first if I have the need again for a realtor. He has a great sense of humor too!!! ”
–Renee K., Woodbury (2013)
“Thanks so much for everything, it was appreciated more than you know. Thanks for being a four star real estate agent and congrats on your “Super Real Estate Agent” award!! You definitely deserve it!”
–Linda J., Woodbury (2013)
“Steve found the perfect home for us, and we are very happy with it. He obviously had a very good idea of what we were looking for. The floor plan is exactly what we had in mind, and the view is wonderful. He helped us better understand the inspection process and helped to get repairs that were needed. At the closing, Steve was like a personal friend looking out for our benefit. I am so happy that we chose him as our realtor.”
–Tony S., Woodbury (2013)
“I was highly satisfied with my experience of working with Steve Mollner in buying and selling a house. He obviously puts himself in the place of the buyer or seller; he anticipates needs and acts accordingly. It was surprising for us to learn of all the technical, regulated things a Realtor needs to know in the process of buying and selling a house, and Steve was always very knowlegable and articulated clearly about those things, as well as about construction and building techniques. I will highly recommend him to anyone I know.”
–Joan J., Woodbury, MN (2013)
“Steve was very helpful in explaining the sale process and responsive to any issues that we faced. We appreciated his honesty and sense of humor, which we needed to get through what can be a frustrating process at times.”
– Renee & Charles K., Woodbury, MN (2013)
“Steve is a great Realtor and really knows the Woodbury area. Ii would suggest him for anyone buying or selling a house. I really appreciate how he brought up potential issues with houses and didn’t just try selling the positive aspects.”
— Ashley & Brendan S. , Cottage Grove, MN (2013)
“Steve and Caran, thank you for making our purchase transaction such a pleasant experience!”
— Rick & Christin T., Woodbury, MN
“What a pleasure it was working with you and Caran in selling our home. Your professionalism made a tough job easier, but your warmth and concern maade it into a very good experience.”
— Michelle B., Woodbury, MN
“Thank you for your amazing help and perseverance in getting us our home. From the very beginning, you’vve worked so hard on our behalf. We’ve always known that God would provide, but know that we couldn’t have done it without you. Even though you’ve got multiple clients, we always felt like we were your only client, showing and giving your undivided attention. Thank you, thank you, thank you!!”
— Todd & Phoebe N.
“Jen and I chose to do business with you because you appear to be extremely ethical, dedicated and honest. These traits and your expertise will provide a great deal of “peace-of-mind” while we move to Pennsylvania. Thank you for your help, guidance and absolute honesty. You are a kind man.”
–Steve & Jen H.
“Deb and I stumbled on Steve Mollner while we were looking to return to the Twin Cities area after living in New Jersey for Four years. It was quite an interesting experience trying to find a house over the weekend and work out the details of our move over the phone. It was great to have Steve working for us and everything worked out Great! That was back in ’93’ and Steve has worked with us through two other moves. We feel that Steve is our friend in the Realty Business and wouldn’t consider using anyone else. Steve takes a personal interest in his clients so that he can help them make the right choices about if a house will fit your lifestyle.”
–Debra & Andy S.
“Steve, we just wanted to express our sincere thanks for all of your hard work. You went above and beyond any of our expectations and guided us through the entire home-buying process. The time and energy you put into helping us find a home, all the way to following up after the closing, illustrates your commitment to your clients. Your honesty and concern for our best interests did not go unnoticed. We thank you for making this such an enjoyable experience and for sharing your exptertise with us! We will undoubtedly recommend you to anyone needing real estate guidance.”
–Angie & Scott G.
“Steve was great! His attention and care to our particular needs were what set him apart from all other Realtors we have used. He worked very hard for us and we appreciate him.”
–Scott & Claudia S.
“Thank you so much for all of your help in our house search. We love our new home! You were wonderful to work with and we will definitely spread your name, and thank you for everything else too: the ride to closing, the baby outfit and the wreath. Please stop by when you can…we would love to see you!”
–Mike, Colleen, Nick & Paul S.
“I really appreciated Steve’s openness and honesty. He has a great sense of humor and empathy. Steve always quickly returned my calls and had knowledge to answer any questions.”
“You did a great job representing us as sellers and as buyers. We know we could not have sold our house without your constant help. You’re an excellent realtor and would also make a darn good counselor. You’re a real professional and a good friend.”
–Craig & Linda C.
“Steve is one of the most, if not THE most competent Realtor’s I have dealt with.”
–Keith & Glory K.
“Steve Mollner is the best realtor I’ve ever dealt with. Prompt, courteous, knowledgeable and flexible. He gets an A+++!”
–Stewart & Angel U.
“We can’t thank you enough for all of your hard work and good advice over the last six months! We are so happy about our first home and know that we owe it all to you! Your customer service is so wonderful and that has made us feel very comfortable with our decisions – not always easy for first time home buyers. Thanks again, Steve. We’ll be sending people your way!”
–Julie & Craig M.
“We wanted to take a minute to let you know of the excellent service provided to us by Steve Mollner. Steve worked very hard to find us a home in Woodbury (as we are two people with very particular taste). He was always available to show homes, take calls and answer questions. He was always extremely courteous and professional. The standards by which he works is of the highest quality. Throughout a very emotional see-saw on the home we finally purchased, he performed over and beyond the call of duty.”
–Robert & Janice H.